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Assistance Needed – Product Upload Error After Deletion


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Cadeau Ria

Hello AutoDS Support Team,

I previously had a product listed in my Shopify store through AutoDS, but I accidentally deleted it. When I try to re-upload the same product, I keep getting an “Upload Error – Product does not exist in Shopify store” message.

I attempted to bulk delete and re-add the product, but it still fails with the same error. I have attached screenshots for your reference.

Here are the product details:

Product: E-Ink Screen Phone Case

Store Name: fngmjq rq

Source Item ID: 40256131301448

Sell Item ID: 1019997139285

Date: September 28th, 2025

Could you please help me restore this product to my store or guide me on how to re-upload it correctly?

Thank you in advance for your support.

Best regards,
Emanuel Cardoso


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