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AutoDS shows US shipping instead of UK when importing AliExpress products
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Bogdan Makashov |
Hello,
We are located in the United Kingdom, and our business is intended to work with UK shipping only.
We are using AutoDS and trying to import products from AliExpress by pasting the product link into AutoDS. However, every time we paste the link, AutoDS shows that the product is being shipped from CN to US, and we receive an error saying that shipping is unavailable.
Important points:
We live in the UK
We want shipping to the United Kingdom
We have already changed all available settings to United Kingdom
We checked the product on AliExpress and it does ship to the UK
There is no option in our AutoDS interface to change the target country from US to UK
Because of this, AutoDS keeps forcing US shipping, even though we do not sell to the US
As a result, we cannot import products, even when they are available for delivery to the UK.
Please explain:
Why AutoDS forces US as the destination country
Where exactly we can change the destination country to United Kingdom
Or what is missing in our setup that causes this issue
Thank you.