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Voters 2

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Request: AutoDS Automated Buyer Message for Pending Orders

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 Jeff

I really wish AutoDS would add an option to automatically send a message to buyers as soon as an order is placed, even while the order is still in pending status on AutoDS. Currently, you have to manually change the order from pending to ordered for a message to be triggered.

It would be extremely helpful to have the ability to choose to send a message as soon as an order appears on the AutoDS order page and is marked as pending. This seems like it would be simple to implement since AutoDS already supports automated messages for events like gift notes, feedback requests, order placement, tracking updates, and order delivery.

  • 26-07-2025 -
A