Orders

Ability to Pass Customization Information to Suppliers

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The HoTrend

I am requesting the addition of a feature that allows passing customization details along with orders to suppliers. This feature is particularly crucial for merchants selling customizable products, such as engraved necklaces, personalized mugs, or other custom-made items.

Current Challenge: Currently, AutoDS does not support the transfer of custom fields or additional information entered by customers in the Shopify store (e.g., names for engraving or custom messages) to the supplier. This results in manual intervention to communicate the customization details to the supplier, increasing processing time and the risk of errors.

Proposed Solution:

Add functionality in the AutoDS order management system to detect custom fields (e.g., notes or text fields in Shopify).
Allow mapping of these custom fields in the AutoDS platform to specific order notes or fields that can be included in the supplier's order instructions.
Ensure seamless integration of these details into the order submission process to the supplier, either via direct messaging, API calls, or included in the order metadata.
Key Benefits:

Improves the efficiency of fulfilling orders for customizable products.
Reduces manual effort and risk of errors when communicating customization details.
Enhances customer satisfaction by ensuring accurate and timely processing of personalized orders.
Supports merchants in offering a broader range of customizable products, potentially boosting sales and revenue.
Example Use Case: A customer orders an engraved necklace and specifies the name to be engraved via a custom field on the Shopify product page. When the order is synced with AutoDS, the custom field data is automatically included in the order instructions sent to the supplier.

Implementation Suggestions:

Provide a user-friendly interface in AutoDS where merchants can map Shopify custom fields to supplier fields.
Include a preview or test function to verify how custom fields are passed to suppliers.
Priority: High – This feature is essential for businesses relying on the sale of customizable products and would significantly enhance AutoDS’s value proposition for merchants in this niche.