Here's what you should do: Don't select or pay for a plan again - since you've already paid, you sh
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Martha Neavill |
Here's what you should do:
Don't select or pay for a plan again - since you've already paid, you shouldn't be charged twice.
Contact AutoDS support immediately at shop_support@autods.com and explain that:
You already paid for the most popular plan (likely the "Starter 500" plan based on their pricing)
You're being asked to select a plan again after connecting to your Shopify store
You need them to link your existing paid subscription to your SnapCart store
They should be able to verify your payment and activate your plan without charging you again. AutoDS support handles billing issues like this regularly and can resolve it quickly.
If you have your original payment receipt or confirmation email from AutoDS, have that ready when you contact them - it will speed up the process.