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Ability to send customer message from Customer Service page


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Jonathan Robinson

I shouldn't have to go to eBay to initiate a message with a buyer. I should in an ideal world be able to select a recent order (using the three dots next to the order? Same menu as "edit order" link) and click on a button that says "Message Buyer". It would then go to a modal that opens up and allows me to type a message to the buyer about that order.

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